Contact Us
Get in touch with our expert support team for all your satellite radio needs
Live Chat
Chat instantly with our support agents
Mon-Sun 6am-11pm EST
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Frequently Asked Questions
What are your support hours?
Our phone support is available 24/7. Live chat and email support are available from 6am to 11pm EST, 7 days a week.
How quickly will I get a response?
Phone and live chat support provide immediate assistance. Email responses are typically sent within 4 hours during business hours.
What information should I have ready?
For technical support, please have your radio ID, receiver model, and a description of your issue ready. For account questions, have your account number available.
Our Headquarters
Corporate Office
SatelliteRadioAssist
4545 Murphy Canyon Rd, San Diego, CA 92123, USA
Phone: (855) 571-0182
Business Hours
- • Monday-Friday: 8:00 AM - 8:00 PM EST
- • Saturday: 9:00 AM - 6:00 PM EST
- • Sunday: 10:00 AM - 5:00 PM EST
- • Technical Support: Available 24/7