Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information to provide better services to all our customers. The types of information we collect include:
Personal Information
- Name and contact details
- Account credentials
- Payment information
- Service-related details
Technical Information
- IP address and device information
- Cookies and usage data
- Diagnostic information
We collect this information when you use our services, create an account, contact support, or interact with our website.
How We Use Your Information
We use the information we collect for the following purposes:
- • Service Delivery: To provide, maintain, and improve our services
- • Customer Support: To respond to inquiries and troubleshoot issues
- • Security: To protect against fraud and unauthorized access
- • Communications: To send important service updates and notifications
- • Legal Compliance: To meet regulatory requirements
We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, as long as they agree to keep this information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls limit who can view your information within our organization.
Regular Audits
We conduct regular security audits to maintain our high standards.
Despite our safeguards, no system is 100% secure. We cannot guarantee the absolute security of your information but we commit to promptly notify you if a breach occurs.
Your Rights and Choices
You have certain rights regarding your personal information:
- → Access: Request a copy of your personal data
- → Correction: Update inaccurate or incomplete information
- → Deletion: Request deletion of your personal data
- → Opt-out: Unsubscribe from marketing communications
- → Restriction: Limit how we use your information
To exercise these rights, please contact us using the information below. We may need to verify your identity before processing certain requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Essential Cookies
Required for site functionality and security features
Performance Cookies
Help us understand how visitors use our site
Preference Cookies
Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we'll revise the "Last Updated" date at the top of this page. For significant changes, we'll provide more prominent notice (including, for certain services, email notification).
We encourage you to review this policy regularly to stay informed about how we're protecting your information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
By Mail
SatelliteRadioAssist Privacy Office
4545 Murphy Canyon Rd, San Diego, CA 92123, USA
Have Privacy Concerns?
Our privacy team is available to address any questions or requests regarding your personal information.